Welcome to Lilli’s Place. By using our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully.
1. About Us
Lilli’s Place Co‑owned and operated in the United Kingdom.
We sell home décor, curated items, and operate a house clearance service.
If you need support, you can contact us at: Email: (info@lillisplace.co.uk)
2. Use of Our Website
By accessing our website, you agree:
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Not to misuse or attempt to disrupt the website
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Not to copy or reproduce any content without permission
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To provide accurate information when placing an order
We may update or change the website at any time.
3. Products & Descriptions
We aim to ensure all product descriptions, images, and details are accurate. However:
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Colours may vary slightly due to screen settings
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Measurements are approximate
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Vintage or pre‑loved items may show signs of wear
If you need more details before purchasing, please contact us.
4. Pricing & Payment
All prices are shown in GBP (£).
We reserve the right to update prices at any time. Payment must be completed at checkout using one of our secure payment providers.
We do not store or have access to your card details.
5. Orders & Acceptance
Your order is accepted once payment is confirmed.
We may cancel an order if:
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The item is out of stock
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There is an error in pricing or product information
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Fraud or suspicious activity is detected
If this happens, you will be refunded in full.
6. Shipping & Delivery
Delivery times vary depending on location and courier.
We are not responsible for delays caused by:
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Courier issues
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Weather conditions
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Incorrect delivery information provided by the customer
Full details are available in our Shipping Policy.
7. Returns & Refunds
We follow UK consumer rights regulations.
You may return eligible items within 14 days of receiving your order.
Items must be:
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Unused
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In original condition
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In original packaging (where applicable)
Some items may be excluded for hygiene or safety reasons.
Full details are available in our Returns & Refunds Policy.
8. House Clearance Service
Our clearance service operates under separate terms, including:
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Quotation requirements
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Access conditions
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Disposal regulations
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Recycling commitments
Customers will receive a written agreement before work begins.
9. Liability
We are not liable for:
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Losses caused by incorrect use of products
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Delays outside our control
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Third‑party service failures
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Business losses (our products are for personal use only)
Your statutory rights are not affected.
10. Privacy & Data Protection
We handle your data in accordance with the UK GDPR.
Full details are available in our Privacy Policy and Cookie Policy.
11. Changes to These Terms
We may update these Terms & Conditions at any time. The latest version will always be available on this page.
12. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Email: [info@lillisplace.co.uk)