Shipping Policy

Thank you for shopping with Lillis Place. We want to make sure your order reaches you safely and promptly.

Processing Time

All orders are processed within 1–3 business days. Orders placed on weekends or bank holidays will be processed on the next working day.

UK Delivery

We offer the following delivery options for UK orders:

Standard Delivery: 3–5 business days
Express Delivery: 1–2 business days

Delivery charges will be calculated and displayed at checkout.

Free Shipping

We offer free standard shipping on UK orders over a certain value. Please check at checkout for current thresholds and promotions.

International Shipping

We currently ship to selected international destinations. International delivery times and charges vary by location and will be displayed at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Lost or Damaged Items

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at your earliest convenience so we can resolve the issue promptly.